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Videotron WebMail Support

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Mail

Receiving E-Mails

How Do I Read a New Message?

Sending Messages

How Do I Compose and Send a New Message?

How Do I Reply To a Message?

How Do I Forward a Message?

How Do I Check Spelling in My Message?

How Do I Add Contacts from Address Book?

How Do I Ask For a Return Receipt When I Send a Message?

How Do I Respond To a Message That Asks For a Return Receipt?

Searching Messages

How Do I Search For a Message?

Managing Messages

What Actions Can I Perform On My Message(s)?

Mail Quota

How Do I View my Overall Mail Quota Information?

How Can I Check my Mail Quota Usage for a Particular Folder?

Managing Spam Messages

How Do I Mark a Message as Spam or Not Spam?

How Do I Delete a Message?

How Do I Print a Message?

Attaching Files to Messages

How Do I Attach a File to Message?

How Do I View a File Attached to a Message?

How Do I Save a File Attached to a Message?

Sorting Messages

How Do I Sort Messages?

Managing Folders

How Do I Create a Folder?

How Do I Rename a Folder?

How Do I Delete a Folder?

Address Book

Calendar

Options

Index

How Do I View my Overall Mail Quota Information?

To view the overall mail quota information, perform the following steps:

  1. Right-click on the WebMail mail account node (denoted by user@videotron.ca) from the left navigation panel.


    This WebMail feature is not available on the iPad.


    The following options are available in the drop-down list:

    • New Folder: To create a new folder.

    • Folder Properties: Provides information about the basic properties for the folder.

  2. Select Folder Properties.

    The Folder Propertieswindow pops up with the mail quota information on the Info tab:

    The following information is available:

    • Folder Name: The folder name for which the quota information is being displayed.

    • Messages: The number of messages in the folder.

    • Usage: The storage used is displayed in the form of a bar chart:

      • Storage use: A status bar that shows the storage utilized. The storage used information is available both in terms of actual usage as well as the percentage of the quota used.

      • Messages stored: A status bar that shows the number of messages stored in your mail box. The messages stored information is available both in terms of number of messages as well as the percentage of the quota used.

  3. Click Close to return to your email.