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Videotron WebMail Support

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Mail

Receiving E-Mails

How Do I Read a New Message?

Sending Messages

How Do I Compose and Send a New Message?

How Do I Reply To a Message?

How Do I Forward a Message?

How Do I Check Spelling in My Message?

How Do I Add Contacts from Address Book?

How Do I Ask For a Return Receipt When I Send a Message?

How Do I Respond To a Message That Asks For a Return Receipt?

Searching Messages

How Do I Search For a Message?

Managing Messages

What Actions Can I Perform On My Message(s)?

Mail Quota

How Do I View my Overall Mail Quota Information?

How Can I Check my Mail Quota Usage for a Particular Folder?

Managing Spam Messages

How Do I Mark a Message as Spam or Not Spam?

How Do I Delete a Message?

How Do I Print a Message?

Attaching Files to Messages

How Do I Attach a File to Message?

How Do I View a File Attached to a Message?

How Do I Save a File Attached to a Message?

Sorting Messages

How Do I Sort Messages?

Managing Folders

How Do I Create a Folder?

How Do I Rename a Folder?

How Do I Delete a Folder?

Address Book

Calendar

Options

Index

How Do I Delete a Message?

You can delete a single message or a multiple messages at a time.

To delete a message:

  1. Select the messages that you want to delete.

  2. Click the Delete icon in the top toolbar to delete the selected messages.

    Alternatively, press the right button of the mouse. This opens a drop down menu. Select Delete in the menu to delete the message.

    Also, press the delete key on your keyboard to delete the selected message.

To delete multiple messages, perform the following steps:

  1. Press the Control key and click all the messages you want to delete.

  2. Click the Delete icon in the top toolbar.

    Alternatively, right click on the message and select Delete from the context menu.