Exit Print View

Videotron WebMail Support

Print View

Mail

Receiving E-Mails

How Do I Read a New Message?

Sending Messages

How Do I Compose and Send a New Message?

How Do I Reply To a Message?

How Do I Forward a Message?

How Do I Check Spelling in My Message?

How Do I Add Contacts from Address Book?

How Do I Ask For a Return Receipt When I Send a Message?

How Do I Respond To a Message That Asks For a Return Receipt?

Searching Messages

How Do I Search For a Message?

Managing Messages

What Actions Can I Perform On My Message(s)?

Mail Quota

How Do I View my Overall Mail Quota Information?

How Can I Check my Mail Quota Usage for a Particular Folder?

Managing Spam Messages

How Do I Mark a Message as Spam or Not Spam?

How Do I Delete a Message?

How Do I Print a Message?

Attaching Files to Messages

How Do I Attach a File to Message?

How Do I View a File Attached to a Message?

How Do I Save a File Attached to a Message?

Sorting Messages

How Do I Sort Messages?

Managing Folders

How Do I Create a Folder?

How Do I Rename a Folder?

How Do I Delete a Folder?

Address Book

Calendar

Options

Index

How Do I Mark a Message as Spam or Not Spam?

To mark a message as spam, select the message and click on the Spam icon from the Mail toolbar.

If a message is marked as spam and you think the message is incorrectly marked, mark the message as Not Spam by clicking on the Not Spam icon on the mail toolbar. All messages that are marked as spam are moved to a folder that the administrator designates as spam folder.

Alternatively, you can also mark the message as not a spam from the context menu. To do this:

  1. Right-click on the message.


  2. This WebMail feature is not available on the iPad.


  3. Select Mark from the context menu options.

  4. Select As Not Spam.

    The selected message is moved into the designated spam folder.