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Videotron WebMail Support

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Mail

Receiving E-Mails

How Do I Read a New Message?

Sending Messages

How Do I Compose and Send a New Message?

How Do I Reply To a Message?

How Do I Forward a Message?

How Do I Check Spelling in My Message?

How Do I Add Contacts from Address Book?

How Do I Ask For a Return Receipt When I Send a Message?

How Do I Respond To a Message That Asks For a Return Receipt?

Searching Messages

How Do I Search For a Message?

Managing Messages

What Actions Can I Perform On My Message(s)?

Mail Quota

How Do I View my Overall Mail Quota Information?

How Can I Check my Mail Quota Usage for a Particular Folder?

Managing Spam Messages

How Do I Mark a Message as Spam or Not Spam?

How Do I Delete a Message?

How Do I Print a Message?

Attaching Files to Messages

How Do I Attach a File to Message?

How Do I View a File Attached to a Message?

How Do I Save a File Attached to a Message?

Sorting Messages

How Do I Sort Messages?

Managing Folders

How Do I Create a Folder?

How Do I Rename a Folder?

How Do I Delete a Folder?

Address Book

Calendar

Options

Index

How Do I Compose and Send a New Message?

The Write tab consists of the following parts:

To compose and send a new message:

  1. Click the Write icon on the center panel to display the Compose tab.

    The Compose tab contains the To, Cc and Subject fields.

  2. Type the email addresses of the recipients who should receive your message in the To field. Use a comma to separate multiple addresses.

    Alternatively, click the Address Book icon next to the To field to select the email address. To send a copy to a recipient, type the email addresses in the Cc field or click the Address Book icon next to the Cc field to select email addresses.

    WebMail provides an address book auto completion feature. Type the first few characters of the display name of the recipient. The list of entries that closely match the typed characters from the Address Book are displayed in a drop down list. See How Do I Add Contacts from Address Book?.

  3. To send a blind copy to a recipient, click the Bcc icon. Optionally, click the Address Book icon next to the Bcc field to select email addresses from the saved list.

    The Bcc field is displayed. Type the email address in the Bcc field.

  4. Type the subject of your message in the Subject field.

  5. Click the Options icon in the top toolbar.

    The expanded message icons are shown.

  6. From the priority drop-down list, select the required priority.

    The priorities are Normal, Urgent and Low. By default, the messages are sent with normal priority.

  7. From the Receipt drop-down list, select an option.

    The options are:

    • None: Does not perform any actions when the recipient receives this message.

    • Read: Sends a notification when the recipient reads the message.

  8. Select the Rich Text checkbox to include rich text features in the mail editor.


  9. This WebMail feature is not available on the iPad.


  10. Click in the message text box and type the text of the message.

    To attach a message to the mail, see Attaching Files to Messages.

  11. Click Send to send the message.